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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andres Moreno

July 18, 2024

5  out of  5
rating by Andres Moreno
"Jovana was so awesome! I came really upset with a previous claim and she talked me thru about policies and procedures and helped me save some money. Thank you so much for your help :)"
We responded:
"Thank you for your patience. We understand that claims process can sometimes be frustrating and time consuming. That's why we are here. Not only do we recommend adequate coverage and policies to get you going, but we are also there to help you navigate through challenging situations. To simplify what could be new and confusing. "
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Ariel Ramirez

June 11, 2024

5  out of  5
rating by Ariel Ramirez
"Best Agency I’ve ever worked with great auto policy! Thank you Joanna for always being so kind and helpful."
We responded:
"It's our pleasure to serve you. Whether you have it's coverage, claim, or any other insurance questions, we are here for you. "
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Russell Ibey

May 13, 2024

5  out of  5
rating by Russell Ibey
"I reached out to Jovana regarding autopay and she was able to quickly resolve my issue and set me up without complications. Jovana is always friendly and helpful besides knowing her job. Thank you Jovana"
We responded:
"We are thrilled to hear you were satisfied with our service. We take pride in taking care of our policyholders, and having many different payment options available to policyholders makes it easier."
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Rose Montes

April 13, 2024

5  out of  5
rating by Rose Montes
"Thank you State Farm for being there for me and my family. Jovanna does a great job. She is very knowledgeable and friendly."
We responded:
"Thank you for your positive review! We are delighted to hear that State Farm has been a reliable support for you and your family. If you require further assistance, please don't hesitate to reach out."
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Denise Paniagua

April 5, 2024

5  out of  5
rating by Denise Paniagua
"State farm has been there for us for many years providing us quality insurance. Jovana is so awesome and is always working with to make us feel like family! I recommend theis State Farm to anyone looking for quality, friendly insurance needs"
We responded:
"Thank you for allowing us to serve your family with your insurance needs. We are here to provide you with coverage recommendations and to make things simpler for you. "
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Eunice Castro

April 4, 2024

5  out of  5
rating by Eunice Castro
"All of them have excellent service. They are very professionals.Jovana has a lot experience and quality customer service."
We responded:
"Thank you for your positive review! At our company, we pride ourselves on delivering excellent service and maintaining a high level of professionalism. Our team, especially has extensive experience and is dedicated to providing quality customer service. We appreciate your kind words."
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Veronica Leon

March 29, 2024

5  out of  5
rating by Veronica Leon
"I appreciate Jovana’s excellent customer service! Thank you for making this easy and fast so I can go on about my day at peace."
We responded:
"Thank you for your kind words and appreciation for our customer service! We are thrilled to have made your experience easy and fast. Your feedback motivates us to continue providing exceptional service to all our customers."
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Vance Heard

March 14, 2024

5  out of  5
rating by Vance Heard
"Jovana takes the most amazing care of our family and we really appreciate how thorough and professional she and the rest of the team are. Thank you!"
We responded:
"We strive to provide the best service possible, and feedback like yours encourages us to continue delivering exceptional care to our valued customers. We'll make sure to pass along your kind words to Jovana and the rest of our team."
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Cheyenne Gomez

February 28, 2024

5  out of  5
rating by Cheyenne Gomez
"Jovana has been my go to gal since day 1! I’ve been with this office since I started driving, any claim I have ever had was handled with care and urgency. The team in general has a wealth of knowledge, I never leave the office or hang up a call unsure of what I need. This team has had my back and will have my back for years to come!!"
We responded:
"Thank you so much for your kind words. We're thrilled to hear that you've had such positive experiences. Our team takes pride in providing excellent customer service and handling claims with care and urgency. We're glad that you feel supported and well-informed whenever you interact with us. We truly appreciate your loyalty and look forward to continuing to serve you in the years to come."
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Jessica Ytuarte

February 20, 2024

5  out of  5
rating by Jessica Ytuarte
"I’m writing to share a review about Jovana at this State Farm office. She’s helped me and my family with multiple auto, home, renter’s, and earthquake policies, payments, and claims over the years and she’s never let us down. Recently, we needed help navigating a particularly tricky, extended auto claim and she was nothing short of heroic! Many thanks to Jovana for her professionalism and willingness to go above and beyond to help her clients. I would go so far as to say she makes us feel like family. She really cares and it shows."
We responded:
"Thank you for taking the time to share your wonderful experience. We value your trust in our services and are grateful to have Jovana as part of our team. We genuinely care about our clients and strive to make them feel like family. We look forward to continuing to provide you and your family with exception service."
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Matt Hickerson

February 3, 2024

5  out of  5
rating by Matt Hickerson
"I reached out about getting a policy the same day as I work with long hours without much time to get into the DMV. Kaylyn was AMAZING and got me a policy so I could register my vehicle within two hours and all over email. Cannot say enough great things about this office and staff."
We responded:
"Thank you for reaching out and sharing your positive experience with our team! We're thrilled that we were able to assist you in getting an auto policy quickly, despite your busy schedule. Our team is dedicated to providing exceptional service and making the process as convenient as possible for our customers."
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Nese Adams

February 3, 2024

5  out of  5
rating by Nese Adams
"Thank you so much Jovana for all your help and dependability Noel Shannon"
We responded:
"Thank you for your kind words and for placing your trust in our team. It means the world to us, and we are honored to have been able to help."
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Fabiola Aguilar

February 1, 2024

5  out of  5
rating by Fabiola Aguilar
"Excellent customer service & very responsive to any questions."
We responded:
"Thank you so much for your kind words and feedback! We are thrilled to hear that you had an excellent experience with our customer service team. It is our top priority to provide exceptional service and be responsive to any questions or concerns you may have."
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Jeremie Xavier

January 19, 2024

5  out of  5
rating by Jeremie Xavier
"Customer service was top notch. Explained every detail and left no crumbs. Im glad I made the decision to be insured here. Just like what they say, Like A Good Neighbor, State Farm Is There."
We responded:
"Thank you for choosing State Farm. We are here to make your life go right and help you to make sense out of insurance."
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Horse Whisper

January 2, 2024

5  out of  5
rating by Horse Whisper
"Great customer service very friendly and professional insurance cost is very reasonable"
We responded:
"Thank you for your review. We are here to assist."
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Alan Jackson

December 30, 2023

5  out of  5
rating by Alan Jackson
"When u need them they are there for u I'm glad that I'm with them"
We responded:
"Thank you. Our mission is to be there for our clients, whether providing a coverage recommendation, or assisting with issues to make it easier."
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Regina Tatemi

December 8, 2023

5  out of  5
rating by Regina Tatemi
"We’ve had several cars insured with Michael Lee, State Farm agency. Jovanna is the best she’s always Super knowledgeable and friendly!"
We responded:
"We greatly appreciate your valued business. We are here for our clients. To recommend suitable coverage and sensible policies to protect what's most import to them, including a Life insurance to provide financial relief to their loved ones."
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lori fieger

November 23, 2023

5  out of  5
rating by lori fieger
"Jovanna takes excellent care of me and my family! Grateful to Michael & his entire fabulous staff!"
We responded:
"Thank you for being a loyal customer and entrusting us to assist you and your family. We strive to provide remarkable service. Your feedback is greatly appreciated."
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Monique Perez

November 15, 2023

5  out of  5
rating by Monique Perez
"Jovana is a awsome helper thanks for everything"
We responded:
"Thank you for your kind words. We are here for our clients, to provide a recommendation and to simplify a problem with their insurance such as Auto or Life."
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Mike Fedorow

October 13, 2023

5  out of  5
rating by Mike Fedorow
"Have been insured for a dozen + years with Michael Lee state farm. Jovana is very knowledgeable, has helped me through the years with vehicles and properties."
We responded:
"Thank you for being a loyal customer. It's our pleasure to assist you with you auto insurance and to protect your valuable assets. We'll are here for you."
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HELEN RENKEN

October 11, 2023

5  out of  5
rating by HELEN RENKEN
"Thank you Jovanna for your helpful and kind service! Always satisfied with all you do for me and my family!"
We responded:
"Thank you for your kind words. We strive to provide a remarkable service for our customers. We are happy to assist you with your insurance needs and provide suitable coverage recommendations to meet those needs."
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Terrie Mata

October 4, 2023

5  out of  5
rating by Terrie Mata
"Thank you Joanna for always being there for me & my family. She has been so helpful & professional at all times. I thank God we have State Farm Insurance to represent our Family. Thank you State Farm Insurance. Sincerely Terrie M."
We responded:
"Greatly appreciate your feedback Terrie. We are committed to providing remarkable service and to help manage your daily risk, especially the most valuable assets to you and your family."
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Selena Fregoso

September 6, 2023

5  out of  5
rating by Selena Fregoso
"Jovana is great! Super friendly & helpful. I have been working with this office for years now & will continue to be with them due to the exceptional service."
We responded:
"Thank you for being a valued customer. We are here to assist with your insurance needs."
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Miroslaba Valdez

August 30, 2023

5  out of  5
rating by Miroslaba Valdez
"I want to thank Jovana for being a 5 star employee and providing the best customer service every time I called.Anytime I have a problem she has demonstrated kindness and understanding to me and my family who also have State Farm Insurance .Thats the reason why I stay with State Farm for her excellence customer service and always makes my call pleasant. Thank you Jovana"
We responded:
"Thank you. Our team is committed to providing a remarkable service to our valued customers and to provide proper insurance recommendations to help them transfer their risks."
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Lasting Memory Photography

August 18, 2023

5  out of  5
rating by Lasting Memory Photography
"Amazing customer service! Always helpful whenever I need anything and they’re fast with any request! All the staff from Jovana to Mike are super helpful!"
We responded:
"Thank you. We greatly appreciate your business. As our promise to our clients, we are here to assist with your insurance needs. "