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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Olga Gutierrez

December 13, 2025

5  out of  5
rating by Olga Gutierrez
"I decided to look around for insurance and Jovanna was such a wonderful help. She explained the plans to me and made it so easy to understand. Her knowledge is great. She really knows her stuff."
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Autymn cash

December 13, 2025

5  out of  5
rating by Autymn cash
"Jovanna is always a great help with all my questions. She responds so fast and is available when I need her. I am so happy to have her as my State Farm contact."
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Juana Aleman

December 11, 2025

5  out of  5
rating by Juana Aleman
"I just want to say I am beyond grateful to have State Farm as my insurance company. My agent Jovana from the Irvine, CA Office is amazing. Her and her team always go above and beyond and take care of any issues in a timely manner. Big thanks to the Irvine team!"
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Mike Lopez

December 5, 2025

5  out of  5
rating by Mike Lopez
"I have had State Farm for the last 15 years and have never had an issue. Michael Lee’s office is the best out there highly recommend signing up with his State Farm."
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austyn cash

December 4, 2025

5  out of  5
rating by austyn cash
"Jovana was very helpful and helped get exactly what I wanted"
We responded:
"Thank you for your feedback! Providing personalized and attentive service is our priority, and we appreciate you choosing us. We look forward to assisting you again!"
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Ignacio Martinez

November 26, 2025

5  out of  5
rating by Ignacio Martinez
"Jovana and the other agents have been extremely helpful and patient with all my insurance needs. I would recommend to anyone. Thank you!"
We responded:
"Thank you so much for your kind words! We're glad to hear that we were able to provide helpful and patient support with your insurance needs. Your recommendation means a lot to us, and we're always here to assist you whenever you need. Thanks again!"
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Garcia Plumbing Company

November 22, 2025

5  out of  5
rating by Garcia Plumbing Company
"Jovana is the best very professional in the work they do. The whole team covers for each other..I like that."
We responded:
"Thank you so much for your wonderful review! We’re really happy to hear that Jovana’s professionalism stood out to you and that you appreciate how our team supports each other. We truly believe that teamwork makes the difference, and it means a lot to know it made a positive impact for you. Looking forward to working with you again soon!"
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Pamela Childs

October 29, 2025

5  out of  5
rating by Pamela Childs
"Great experience I love my State Farm I have been with them for over 40 years I would not change for anything. Insurance for multiple vehicles and motorcycles. Amazing care."
We responded:
"It's been our pleasure to assist you and looking forward to providing you with great experience for many more years."
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Tillie Servi

October 25, 2025

5  out of  5
rating by Tillie Servi
"This office has had the best customer service! Each time I have called in they have been prompt to resolve any issues and have been very concerned to make sure that I was a happy customer and had my issues resolved quickly and they have come through every single time. Jovanna has been a gem, but all of them are especially caring, recommend them highly."
We responded:
"Thank you for your feedback. Our priority is to serve valued customers like you with your insurance needs. We are happy to assist."
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Danielle

October 18, 2025

5  out of  5
rating by Danielle
"I had such a great experience with State Farm, especially thanks to jovana! She made everything so easy to understand and helped me set up both my life insurance and vehicle insurance. She was professional, patient, and really took the time to explain my options. I feel confident knowing I’m well covered and in good hands. Highly recommend State Farm and jovana for anyone looking for great service and peace of mind!"
We responded:
"Thank you so much for your wonderful review! We pride ourselves on providing professional and personalized service to help you understand and choose the best life insurance and vehicle insurance options tailored to your needs. We truly appreciate your recommendation and are committed to delivering great service and peace of mind to all our customers."
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HELEN RENKEN

October 17, 2025

5  out of  5
rating by HELEN RENKEN
"Thank you Jovanna for your helpful and kind service! Always satisfied with all you do for me and my family!"
We responded:
"Thank you for your kind words. We strive to provide a remarkable service for our customers. We are happy to assist you with your insurance needs and provide suitable coverage recommendations to meet those needs."
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Patricia Higgins

October 16, 2025

5  out of  5
rating by Patricia Higgins
"I am a long time client of State Farm. The staff is friendly and knowledgeable. Jovana has been an incredible source of support! Kind, helpful, caring. Everything someone in this business should be... and more. I am happy to give them 5 stars!"
We responded:
"Thank you so much for being a loyal State Farm customer. We appreciate your trust and look forward to serving you for many years to come! If you need any assistance with auto, home, or life insurance, don’t hesitate to reach out to our expert team."
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Braxton Beck

September 4, 2025

5  out of  5
rating by Braxton Beck
"Jovana has been such a huge help with our total loss claim. I am absolutely grateful for everything she has done and continues to do to help. She’s an absolute rockstar and deserves to more praise than I’m able to give. The true definition of “A Good Neighbor”."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jovana provided exceptional support with your total loss insurance claim. Our team is dedicated to delivering outstanding customer service and expert assistance every step of the way. We truly appreciate your trust in us and are proud to have Jovana as part of our “Good Neighbor” insurance team."
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Hakkwan Kim

July 17, 2025

1  out of  5
rating by Hakkwan Kim
"보험 상담을 하기 위해서, 연락을 하고, 담당자에게 연락처를 주며 연락을 달라고 했으나, 전혀 연락이 없음. 기본적으로 고객에 대한 매너 및 응대가 매우 좋지 않으며, 신속한 대응이 전혀 없었음. 매우 실망스러움."
We responded:
"Thank you for sharing your feedback. We apologize that your experience did not meet your expectations. Our team strives to respond to all inquiries as quickly as possible, typically within 24 to 48 hours. We received your email request on afternoon of 7/14. It was reviewed the next morning and promptly assigned to a team member who sent you an email and left a voicemail by 1pm of 7/15. We regret any inconvenience we may have caused and would appreciate the opportunity to address your concerns directly. Please feel free to contact us so we can assist you further. Thank you for your understanding and consideration."
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Raeven Gonzalez

July 10, 2025

5  out of  5
rating by Raeven Gonzalez
"My family and I have been working with Jovana at State Farm for over 10 years, and I can't say enough good things about her. Jovana has been an absolute gem-knowledgeable, reliable, and always a pleasure to work with. She consistently goes above and beyond to make everything completely stress-free, no matter the situation. Whether it's handling policy changes, answering our questions, or guiding us through claims, Jovana does it all with warmth, professionalism, and efficiency. It's rare to find someone so dedicated and trustworthy. Thanks to her, we've stayed with State Farm for well over a decade-and we don't plan on going anywhere else. Highly recommend both Jovana of Michael Lee State Farm to anyone looking for exceptional service and peace of mind!"
We responded:
"Thank you so much for sharing your experience! It’s wonderful to hear how we made such a positive impact for your family over the years. Having a reliable and knowledgeable team who truly cares can make all the difference when it comes to insurance. We’re glad to know we have been able to provide the support and peace of mind you deserve. Here’s to many more years of excellent service with our team and State Farm!"
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James McCullough

May 20, 2025

5  out of  5
rating by James McCullough
"The Michael Lee State Farm Insurance office in Croton on Hudson NY is wonderful and delivers excellent service! All of the staff, especially Margaret, are extremely customer-focused - and always helpful with all forms of insurance including home and auto."
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Jadan Lagunas

December 5, 2024

5  out of  5
rating by Jadan Lagunas
"I recently joined to the thanks of jovana. She’s very polite, friendly and helpful."
We responded:
"Welcome. Thank you for choosing State Farm. We look forward to assisting you with your concerns."
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Maria Galvan

October 25, 2024

5  out of  5
rating by Maria Galvan
"Jovana thanks for making it fast and easy to get my new car insured!"
We responded:
"Thank you for your feedback. Glad to hear your experience to get auto insurance was simple and smooth. We strive to provide a remarkable experience for our customers."
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Afsoun Amirpour

October 16, 2024

5  out of  5
rating by Afsoun Amirpour
"Always having great communication and advice."
We responded:
"Thank you so much for your kind words and positive feedback! Providing exceptional service and guidance is our top priority, and your feedback serves as an encouragement to our team. We truly value your support and look forward to assisting you in the future."
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Andres Moreno

July 18, 2024

5  out of  5
rating by Andres Moreno
"Jovana was so awesome! I came really upset with a previous claim and she talked me thru about policies and procedures and helped me save some money. Thank you so much for your help :)"
We responded:
"Thank you for your patience. We understand that claims process can sometimes be frustrating and time consuming. That's why we are here. Not only do we recommend adequate coverage and policies to get you going, but we are also there to help you navigate through challenging situations. To simplify what could be new and confusing. "
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Ariel Ramirez

June 11, 2024

5  out of  5
rating by Ariel Ramirez
"Best Agency I’ve ever worked with great auto policy! Thank you Joanna for always being so kind and helpful."
We responded:
"It's our pleasure to serve you. Whether you have it's coverage, claim, or any other insurance questions, we are here for you. "
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Russell Ibey

May 13, 2024

5  out of  5
rating by Russell Ibey
"I reached out to Jovana regarding autopay and she was able to quickly resolve my issue and set me up without complications. Jovana is always friendly and helpful besides knowing her job. Thank you Jovana"
We responded:
"We are thrilled to hear you were satisfied with our service. We take pride in taking care of our policyholders, and having many different payment options available to policyholders makes it easier."
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Rose Montes

April 13, 2024

5  out of  5
rating by Rose Montes
"Thank you State Farm for being there for me and my family. Jovanna does a great job. She is very knowledgeable and friendly."
We responded:
"Thank you for your positive review! We are delighted to hear that State Farm has been a reliable support for you and your family. If you require further assistance, please don't hesitate to reach out."
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Denise Paniagua

April 5, 2024

5  out of  5
rating by Denise Paniagua
"State farm has been there for us for many years providing us quality insurance. Jovana is so awesome and is always working with to make us feel like family! I recommend theis State Farm to anyone looking for quality, friendly insurance needs"
We responded:
"Thank you for allowing us to serve your family with your insurance needs. We are here to provide you with coverage recommendations and to make things simpler for you. "
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Eunice Castro

April 4, 2024

5  out of  5
rating by Eunice Castro
"All of them have excellent service. They are very professionals.Jovana has a lot experience and quality customer service."
We responded:
"Thank you for your positive review! At our company, we pride ourselves on delivering excellent service and maintaining a high level of professionalism. Our team, especially has extensive experience and is dedicated to providing quality customer service. We appreciate your kind words."